In today’s fast-evolving healthcare landscape, providers face increasing pressure to deliver quality care while managing complex administrative, billing, and compliance tasks. At Media Goats, our specialized Healthcare BPO services help healthcare organizations streamline back-end processes, reduce operational costs, improve patient engagement, and ensure regulatory compliance.
We support clinics, hospitals, telehealth platforms, Medicare agencies, private practices, and healthcare service providers with trusted, HIPAA-compliant outsourcing solutions.
- Accurate CPT/ICD-10 coding
- Charge entry and claim submissions
- Payment posting and denial management
- Accounts receivable (AR) follow-up
- Insurance verification and prior authorizations
- Appointment scheduling and confirmations
- Patient onboarding & intake documentation
- Follow-up and feedback calls
- Medical history collection and updates
- Patient helpdesk (phone, chat, email)
- Full-cycle revenue management solutions
- Claims processing and tracking
- Insurance eligibility checks
- EOB reconciliation
- AR clean-up and collections support
- Data entry and EHR updates
- Fax/email management for records
- Provider credentialing support
- Referral tracking
- Transcription and documentation services
- Virtual front-desk and receptionist services
- Real-time appointment coordination
- Onboarding and guiding patients through virtual consultations
- HIPAA-compliant patient communications
Whether you're a solo practitioner or a multi-specialty group, Media Goats provides the back-end support that powers seamless front-end care.
→ 📞 Book a Free Consultation
→ 📧 Request a Custom Proposal
→ Download Our Email Marketing Case Study
Let’s find the right team for your business today.
Your trusted partner for digital growth. We deliver smart marketing solutions that get you noticed and drive success.
2125 Biscayne Blvd, Ste 204 #20874, Miami, Florida 33137 US
C-13, C Block, Sector 58, Noida, Uttar Pradesh 201301
support@mediagoats.co
+91-9097449200